Nationwide Delivery Available
All boroughs nationwide will incur different postage charges depending on the specific location. Shipping charges will be shown at checkout and estimates can be seen from the shopping cart view. Standard shipping is to the Mainland UK.
Once your order is placed and ready to ship, it will be dispatched to your specified delivery address. Standard deliveries are made by courier between 9am and 5pm Monday to Friday and need to be signed for.
You will own the Goods we supply you as soon as the order is in the hands of the courier and on payment being received in full for the price of the Goods and any delivery charge, whichever is later. Please a supply a full delivery address as we cannot deliver to P.O. Box No's.
Please allow extra time over holiday periods because we order fabric exclusively per order, you may experience a delay if we don't have a specific fabric in hand and there is none in stock with the manufacturer. The easiest way to avoid this is to place your order as soon as possible.
If your chosen fabric is out of stock, we will be in contact to advise, delays may occur in this instance, but we will notify you of a delay as soon as possible.
On rare occasions, international parcels may be subject to import tax, we cannot advise if any tax will be due, if it is due, this will need to be paid by you in order to release your parcel. International shipping costs cannot be refunded.
Returns
Any error made down to Surrey Lifestyle will be covered under warranty or customer services. All returns that are not due to an error on our part will have to be agreed with Surrey Lifestyle beforehand, you will have 5 working days to return the item or order back to us. Please note that there may be a 15% restocking fee of the purchase price of each return. All postage and/or insurance prepaid by you.
Questions
Before you place an order, if you have any questions relating to the terms outlined here, contact us by email at sales@surreylifestyle.co.uk or call 01932 851331 between 10.00-17.00 Monday to Friday and 10.00-16.00 Saturday.
